Privacy Policy

1. Who We Are and Data Collection

Who We Are: Our website address is: https://thaismilehealthy.com/. We are an authorized distributor of nutritional supplements.

Data We Collect: We collect data in three categories:

  • A. Visitor Data (Comments, Media): When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string. If you upload images, avoid embedded location data (EXIF GPS).
  • B. Account and Order Data (eCommerce): When you purchase or register an account, we collect: Your name, email address, billing address, shipping address, phone number, payment method details (encrypted/tokenized by the payment processor), and order history.
  • C. Cookies: We set temporary and persistent cookies for login, screen display preferences, and tracking items in your shopping cart.

2. How We Use Your Data and Who We Share It With

Purpose of Data Usage: Your data is used for the following necessary purposes:

  • Order Fulfillment: Processing your order, handling payments, and shipping products to your specified address.
  • Customer Service: Managing your account, responding to refund/return requests, and providing technical support.
  • Legal Compliance: Detecting spam, fraud, or misuse of the Site, and fulfilling legal obligations (e.g., tax and administrative purposes).

Data Sharing: We share your data only when necessary to fulfill an order:

  • Payment Processors: Sharing payment information with platforms like PayPal or Visa gateway for transaction verification.
  • Shipping Providers: Sharing name, address, and phone number with carriers (e.g., DHL, FedEx) for delivery purposes.

3. International Data Compliance (GDPR/CCPA)

International Data Transfers: Your information may be stored, processed, and maintained on computers located outside of your state, country, or other governmental jurisdiction. By using the Site and providing us with your information, you consent to this transfer of data.

Your Rights Over Your Data (GDPR & CCPA): If you have an account or have left comments, you have the following rights (subject to administrative, legal, or security retention requirements):

  • Right of Access: You can request to receive an exported file of the personal data we hold about you.
  • Right to Rectification: You can request to edit or correct your personal information.
  • Right to Erasure (‘Right to be Forgotten’): You can request that we erase any personal data we hold about you.

4. Embedded Content and Data Retention

Embedded Content: Articles on this Site may include embedded content (e.g., videos from YouTube). Embedded content from other websites behaves in the exact same way as if you visited the other website directly. These websites may collect data about you and monitor your interaction.

Data Retention: We retain data for as long as necessary to provide services and comply with legal obligations.

  • Comments and their metadata are retained indefinitely.
  • For registered users, personal information is stored in their user profile and is retained as long as the account remains active.

For more detailed information regarding shipping, order fulfillment, and legal disclaimers, please refer to our full Terms and Conditions and Return & Refund Policy pages.